Saturday, 24 December 2011

SMRT see-Sawing

I must apologise for not updating the blog for several weeks. But I'm back now.
Kicking off with the most talked about story on PerezHilton.com, the Mass Rapid Transit.

After the 2010 World Cup, Brazilian coach Dunga offered to step down after the country's failure to get past Netherlands in the quarter finals. Reaching the last 4 of arguably the world's most prestigious and competitive tournament is no easy feat.
But in a nation which is football crazy and that once was the global leader in the sport, this is failure.
In any case, Dunga was promptly fired by the CBF.

The UK faced one of its worst winters in recent times last Christmas, leading to the resignation of Scottish Transport Minister Stewart Stevenson for failure to tackle the travel chaos.
In the words of Scottish Labour leader, "Scotland had lost confidence in the transport minister and it was only right that he should resign..."

If you recall, state-owned monopoly SMRT picked up the "Best Passenger Experience" award in an annual conference in 2008. The win was debatable even then, more so if you've ever taken the trains in Seoul, Taipei or Hong Kong.
Since then, SMRT has come a very long way. A long way down.
I documented in September about the less than stellar track record of the rail operator.
Two months later, SMRT's CEO Ms. Saw Phaik Hwa was given an extra 176, 600 shares as a reward for "performance". This is equivalent to S$332,008 at Nov 11 closing price of the stock.

Much has been said on and offline about the recent spate of SMRT malfunctions. I will not list the details since the Singapore Democrats have already done so here.

Don't get me wrong, I'm not advocating that a leader should always step down when things go wrong. Everyone should be given a second chance to redeem themselves.
What is clear here is that Ms. Saw oversaw, no pun intended, and presided over a spate of breakdowns over the last two years, in addition to two hugely embarrassing graffiti incidents.
As CEO, she obviously had ample opportunities to put things right but no.

As of today, SMRT trains are running at increased intervals. Waiting times have shot up and queues have gotten longer. And they are going just about as fast as Cinderella's pumpkin carriage.
Retailers are reportedly hit, people are late for work and some couples even cancel their dates. In short, SMRT has adversely affected the lives of many Singaporeans.

But our transportation woes lies deep within the system...the same regime that took quite a few brazen gambles over the last decade. Not just the casinos but the irresponsible immigration policy to prop up its "GDP growth at all costs" model.

You see, when the first SMRT trains started running in 1987, I don't think the urban planners then  envisioned over 5 million people squeezing into this island in such a short period of time. Singapore's resident population then was just 2.7 million.
To make matters worse, our current generation of Ministers keep getting caught off guard, using stop gap measure like ERP, COE etc to "regulate" the system.
Minister for Transport Lui Tuck Yew's comments summed his party's inaptitude perfectly:

 "There have been a number of train disruptions in recent days. I do not know if these are isolated incidents or whether there are systemic and more serious underlying issues causing these breakdowns."

Ms. Saw's position is totally safe for now. This is because Ong Ye Kung, who also happens to be a PAP MP, is on the Board of SMRT. And out of sheer coincidence, he's also tasked to carry out this on-going independent investigation into the breakdowns.
So with salary that is higher than any former SMRT CEO and a position with zero accountability, this lady is here to stay.


4 comments:

  1. ong ye kung is no mp

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  2. Yes you're right. He was one of the losing PAP candidates for Aljunied GRC. I guess the point I'm trying to make that he breathes PAP no matter how you look at it.

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  3. I like the way you put the point across of how other world class leader deal with the crisis by taking responsibility of stepping down.

    I have done a write up of my 2 cents too on the incident.

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  4. Hi Leon,
    Yes I agree with what you say. It doesn't help that we've got very expensive CEO and Transport Minister who don't seem to be up to the task

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